1. Data Privacy at a glance
General information
The following notes provide a simple overview of what happens to your personal
information when you visit our website. Personal information is any information that
personally identifies you. For detailed information on the subject of data security, please
refer to our privacy policy statement listed below this text.
Data Collection Practices on Our Website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website owner. Their contact
data can be found in the section “Legal Information” of this website.
How Do We Collect Your Data?
On the one hand, your data is collected by you communicating it to us. For
instance, this may involve data that you enter in a contact form.
Other data is automatically collected by our IT systems when you visit the website.
These are mainly technical data (e.g. Internet browser, operating system or time of the
page viewing). This data is collected automatically once you access our website.
What Do We Use Your Data for?
Part of the data is collected to ensure that the error-free functionality of the website.
Other data can be used to analyze your user behavior.
What Are Your Rights Concerning Your Data?
You have the right to obtain information about the origin, recipient and purpose of your
stored personal data at any time and free of charge. You also have the right to request
that this data be corrected, blocked or deleted. You can contact us at any time at the
address indicated in the section “Legal Information” for this purpose, as well as for
further questions on the subject of data security. Furthermore, you have the right to
appeal to the responsible regulatory authority.
In addition, you have the right, under certain circumstances, to demand limitation of
processing for your personal data. For details please refer to the privacy policy
statement under “Right to Limitation of Processing”.
Tools for Analysis and Third Party Tools
When you visit our website, your web-surfing behavior can be statistically evaluated.
This is done primarily with cookies and so-called analysis programs. The analysis of
your web-surfing behavior is usually anonymous; the web-surfing behavior cannot be
traced back to you. You can object to this analysis or prevent it by not using certain
tools. Detailed information on this can be found in the privacy policy statement below.
You can object to this analysis. We will inform you about the possibilities of objection
further in this privacy policy statement.
2. General Remarks and Mandatory Information
Privacy Protection
The owners of these pages take the security of your personal data very seriously. We
treat your personal data confidentiality and according to the legal data security
regulations as well as this privacy policy statement.
If you use this website, various personal data will be collected. Personal data is the data
that can personally identify you. This privacy policy statement explains what information
we collect and how we use it. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. communication
by e-mail) can be subject to security gaps. A complete protection of data against any
access by third parties is not possible.
Information about the Responsible Party
The party responsible for the processing of data on this website is indicated in the
section “Legal Information”.
The responsible party is the natural or legal person who alone or together with others
decides on the purposes and means of processing personal data (e.g. names, e-mail
addresses, etc.)
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can
revoke your consent at any time. For this purpose, an informal e-mail notification to us
would be sufficient. The lawfulness of the data processing carried out until the
revocation takes place remains unaffected by such revocation.
Right of Appeal to the Competent Regulatory Authority
The persons concerned have the right to appeal to a regulatory authority, in particular in
the Member State of their habitual residence, workplace or place of presumed
infringement. The right of appeal shall remain without prejudice to other administrative
or judicial remedies.
Right to Transfer Data
You have the right to have the data which we process automatically on the basis of your
consent or in fulfilment of a contract handed over to you or to a third party in a common,
machine-readable format. If you request the direct transfer of the data to another
responsible person, this will only be done as far as it is technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the
transmission of confidential content, such as orders or requests that you send to us as
the site owner. You can recognize an encrypted connection by the fact that the address
line of the browser changes from “http://” to “https://” and by the lock symbol appearing
in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by
third parties.
Encrypted Payment Transactions on this Website
The necessity to provide us with your payment data (e.g. account number for direct
debit authorization) after the conclusion of a fee-based contract arises for purposes of
payment processing.
Payment transactions via the usual means of payment (Visa/MasterCard, direct
debiting) are carried out exclusively via an encrypted SSL or TLS connection. You can
recognize an encrypted connection by the fact that the address line of the browser
changes from “http://” to “https://” and by the lock symbol appearing in your browser
line.
With encrypted communication, your payment data, which you transmit to us, cannot be
read by third parties.
Right to Limitation of Processing
You have the right to request the limitation of processing for your personal data. You
can contact us at any time at the address indicated in the section “Legal Information”.
The right to limitation of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored with us, we usually need
time to verify this. For the duration of the examination you have the right to
demand the limitation of processing for your personal data.
- If the processing of your personal data has occurred / is occurring in an unlawful
way, you can demand the limitation of data processing instead of their deletion.
- If
we no longer need your personal data, but you need it for exercising, defending or
asserting any legal claims, you have the right to demand the limitation of processing
of your personal data instead of their deletion.
If you have limited the processing of your personal data, these data may only be
processed – apart from their storage – with your consent or for the purpose of assertion,
exercise or defense of legal claims or for protection of the rights of another natural or
legal person.
Objection to Promotional Emails
We hereby object to the use of our contact data published within the scope of the
obligation to provide legal information for sending unsolicited advertising and
information materials. The owners of this website expressly reserve the right to take
legal action against unsolicited e-mailing of spam and sending other similar advertising
materials.
3. Data Collection on Our Website
Cookies
Some of the Internet pages use so-called cookies. Cookies do not damage your
computer and do not contain viruses. Cookies serve to make our service more
user-friendly, more effective and safe. Cookies are small text files that your browser
saves to your computer.
Most of the cookies we use are so-called “session cookies”. They are automatically
deleted at the end of your visit. Other cookies remain stored on your device until you
delete them. These cookies enable us to recognize your browser during your next visit.
You can set your browser in such a way that you are informed about the setting of
cookies and only allow cookies in individual cases, accept cookies for certain cases or
generally exclude them and activate the automatic deletion of cookies when closing the
browser. If cookies are deactivated, the functionality of this website may be limited.
The website owners have a justified interest in the storage of cookies to ensure the
technically error-free and optimized provision of their services. Insofar as other types of
cookies (e.g. cookies for analyzing your web-surfing behavior) are stored, these are
dealt with separately in this privacy policy statement.
Server Log Files
The owners of the pages automatically collect and store information in so-called server
log files, which your browser automatically transmits to us. This includes the following
information:
- Browser type and browser version
- Operating system
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data will not be merged with other data sources.
Contact Form
If you send us inquiries via the contact form, your details from the inquiry form including
the contact data you provided there will be stored by us for the purpose of processing
the inquiry and in the event of follow-up questions. These data will not be passed on
without your consent.
You can revoke this consent at any time. For this purpose, an informal e-mail
notification to us would be sufficient. The lawfulness of the data processing operations
carried out until the revocation remains unaffected by the revocation.
The data entered by you in the contact form will remain with us until you request
deletion, revoke your consent to storage or the purpose for data storage no longer
applies (e.g. after your inquiry has been processed). Mandatory legal provisions, in
particular retention periods, remain unaffected.
Inquiry by Email, Telephone or Fax
If you contact us by email, telephone or fax, your inquiry including all personal data
(name, inquiry) will be stored and processed by us for the purpose of processing your
request. We do not pass on this data without your consent.
The data you send to us via contact inquiries will remain with us until you request
deletion, revoke your consent to storage or the purpose for data storage no longer
applies (e.g. after your inquiry has been processed). Mandatory legal provisions, in
particular retention periods, remain unaffected.
Processing of Customer and Contract Data
We collect, process and use personal data only to the extent necessary for the
establishment, content-related design or modification of the legal relationship (inventory
data). We collect, process and use personal data about the use of our Internet pages
(usage data) only to the extent necessary for enabling the user to take advantage of the
service or to bill the user.
The collected customer data are deleted after completion of the order or termination of
the business relationship. Legal retention periods remain unaffected.
4. Social media
Social Media Plugins using Shariff
We use plugins of social media (e.g. Facebook, Twitter, Google+, Instagram, Pinterest,
XING, LinkedIn, Tumblr) on our website.
You can usually recognize the social media plugins by their respective logos. In order to
guarantee data security on our website, we only use these plugins with the so-called
“Shariff” solution. This application prevents the plugins integrated on our website from
transferring data to the respective provider the first time you visit the site.
Only when you activate the respective plugin by clicking on the corresponding button
will a direct connection to the provider’s server be established (based on your consent).
As soon as you activate the plugin, the respective provider receives the information that
you have visited our site, along with your IP address. If you are logged into your
respective social media account (e.g. Facebook) at the same time, the respective
provider can assign the visit to our pages to your user account.
Activating the plugin constitutes consent within the meaning of art. 6 para. 1 item of the
GDPR. You can revoke this consent at any time with effect for the future.
5. Analysis Tools and Advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider
is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files that are stored on your
computer and enable analysis of your use of the website. The information generated by
the cookie about your use of the website will generally be transmitted to and stored by
Google on servers in the United States.
Browser Plugin
You may refuse the use of cookies by selecting the appropriate settings on your
browser, however please note that if you do this you may not be able to enjoy the full
functionality of this website. In addition, you can prevent Google from collecting the data
generated by cookies and related to your use of the website (including your IP address)
and from processing this data by downloading and installing the browser plugin
available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en .
Objection to Data Collection
You can prevent Google Analytics from collecting your data by clicking on the following
link. An opt-out cookie will be set to prevent your information from being collected during
future visits to this website: Disable Google Analytics.
For more information on how Google Analytics uses user data, please refer to Google’s
privacy policy: https://support.google.com/analytics/answer/6004245?hl=en .
Google Analytics Remarketing
Our sites use Google Analytics Remarketing features in conjunction with the
cross-device features of Google AdWords and Google DoubleClick. The provider is
Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This feature allows Google Analytics Remarketing to link advertising target groups with
the cross-device capabilities of Google AdWords and Google DoubleClick. In this way,
interest-related, personalized advertising messages that have been adapted to your
needs depending on your previous usage and web-surfing behavior on one device (e.g.
mobile phone) can also be displayed on any other one of your devices (e.g. tablet or
PC).
If you have given your consent to this, Google will link your web and app browser
history to your Google Account for this purpose. In this way, the same personalized
advertising messages can be displayed on every device on which you log in with your
Google Account.
To support this feature, Google Analytics collects Google-authenticated user IDs that
are temporarily linked to our Google Analytics data in order to define and create
target audiences for cross-device advertising.
You can permanently opt out of cross-device remarketing/targeting by deactivating
personalized advertising in your Google Account; to do so, please follow this link:
https://www.google.com/settings/ads/onweb/ .
Further information as well as privacy policy regulations can be found in the privacy
policy statement by Google at: https://policies.google.com/technologies/ads?hl=en .
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program of
Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States
(“Google”).
As part of Google AdWords, we use what is known as conversion tracking. When you
click on an ad placed by Google, a conversion tracking cookie is generated. Cookies
are small text files that the Internet browser saves on the user’s computer. These
cookies expire after 30 days and are not used to personally identify users. If the user
visits certain pages of this website and the cookies have not expired, Google and we
may recognize that the user clicked on the ad and was directed to that page.
Each Google AdWords customer receives a different cookie. Cookies cannot be tracked
through the websites ofAdWords customers. The information collected from the
conversion cookie is used to generate conversion statistics for AdWords customers who
have opted for conversion tracking. Customers will know the total number of users who
clicked on their ad and were directed to a page with a conversion tracking tag. However,
they will not receive information that personally identifies users. If you do not wish to
participate in tracking, you can opt out of such use by easily turning off the Google
conversion tracking cookie in your Internet browser under User Preferences. You will
then not be included in the conversion tracking statistics.
More information about Google AdWords and Google Conversion Tracking can be
found in Google’s privacy policy: https://policies.google.com/privacy?hl=en .
You can set your browser in such a way as to be informed about the setting of cookies
and only allow cookies in individual cases, choose to accept cookies for certain cases or
exclude them altogether and activate the automatic deletion of cookies when closing the
browser. If cookies are deactivated, the functionality of this website may be limited.
Facebook Pixel
Our website uses the Facebook Pixel, a tool to evaluate user actions by Facebook
Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) in order to
measure conversion rate.
This allows us to track the behavior of site visitors after they are redirected to the
provider’s Web site as a result of clicking on a Facebook ad. This helps to evaluate the
effectiveness of Facebook advertisements for statistical and market research purposes
and optimize future advertising efforts.
The data collected is anonymous to us as the owners of this website and we cannot
draw any conclusions about the identity of the users. However, the data is stored and
processed by Facebook so that a connection to the respective user profile is possible
and Facebook can use the data for its own advertising purposes in accordance with the
Facebook Data Policy . This may allow Facebook to display advertisements on
Facebook pages as well as outside Facebook. We as the site owners have no control
over this use of data.
You will find further information on the protection of your privacy in the Facebook Data
Policy statement: https://facebook.com/about/privacy/ .
You can also deactivate the remarketing function “Custom Audiences” in the Ad
Preferences section at
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen . You
must be logged in to Facebook to do this.
If you do not have a Facebook account, you can disable Facebook’s usage-based
advertising on the European Interactive Digital Advertising Alliance website:
http://www.youronlinechoices.com/uk/your-ad-choices .
6. Newsletter
Newsletter Data
If you wish to receive the newsletter offered on the website, we require your e-mail
address, as well as information that allows us to verify that you are the owner of the
e-mail address provided and that you agree to receive the newsletter. Further data will
not be collected or will only be collected on a voluntary basis. We use these data
exclusively for the dispatch of the requested information and do not pass these on to
third parties.
You can revoke your consent to the storage of your data, e-mail address and their use
for sending the newsletter at any time, for example via the “Unsubscribe” link in the
newsletter. The lawfulness of the data processing operations that have already taken
place remains unaffected by the revocation.
The data you have stored with us for the purpose of subscribing to the newsletter will be
stored by us until you unsubscribe from the newsletter and will be deleted after you
unsubscribe from the newsletter. The data that we store for other purposes will remain
unaffected by this.
7. Plugins and Tools
YouTube
Our website uses plugins from the YouTube page operated by Google. The site is
operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
When you visit one of our pages with the YouTube plug-in installed, a connection is
established to YouTube’s servers. This will tell the YouTube server which of our pages
you have visited.
YouTube may also store various cookies on your device. These cookies help Youtube
receive information about visitors to our website. This information is used, among other
things, to collect video statistics, improve usability and prevent fraud. These cookies
remain on your device until you delete them.
If you are logged in to your YouTube account, you can enable YouTube to directly
associate your web-surfing behavior with your personal profile. You can prevent this by
logging out of your YouTube account.
YouTube is used in the interest of an appealing presentation of our online offers.
Further information on the processing of user data can be found in the YouTube’s
Privacy Policy statement at: https://policies.google.com/privacy?hl=en .
Google Web Fonts
This page uses so-called web fonts provided by Google to ensure the uniform display of
fonts. When you access a page, your browser loads the required web fonts into the
browser cache in order to display the content and fonts correctly.
For this purpose, the browser you are using must establish connection with Google’s
servers. This will enable Google to know that your IP address has been used to access
our website. We use Google Web Fonts in the interest of a uniform and appealing
presentation of our online services.
In case your browser does not support web fonts, a standard font will be used by your
computer.
Further information on Google Web Fonts can be found under
https://developers.google.com/fonts/faq and in Google’s Privacy Policy:
https://policies.google.com/privacy?hl=en .
8. Payment Providers and Resellers
PayPal
Our website offers payment via PayPal. The provider of this payment service is
PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg
(hereinafter referred to “PayPal”).
If you choose to pay via PayPal, the payment details that you enter will be sent to
PayPal.
You have the possibility to revoke your consent to data processing at any time. A
revocation has no influence on the effectiveness of past data processing
operations.
Terms and Conditions
General Terms and Conditions and Customer Information
I. General Terms and Conditions
§ 1 Basic Provisions
(1) The following Terms and Conditions apply to all contracts that you conclude with us
as Providers via the website amazon-feedback.com. Unless otherwise agreed, the
inclusion of any individual terms used by you is contradicted.
(2) In the sense of the following regulations, Consumer is any natural person who
conducts a legal transaction for purposes which cannot be distinctly attributed neither to
their commercial nor to their independent professional activity. Entrepreneur is any
natural or legal person or a partnership with legal capacity, which exercises their
independent occupational or commercial activity when concluding a legal transaction.
§ 2 Execution of the Contract
(1) The subject matter of the Contract is the sale of goods.
Our offers on the Internet are non-binding and not a binding offer to conclude a contract.
If you use the instant payment system PayPal Express, clicking on the corresponding
button integrated in the shop system will redirect you to the PayPal login page. After
successfully logging in, you will be able to view your address and account data stored
with PayPal. By clicking the button “Continue” you will be redirected back to the Order
Overview page of our online shop.
(2) The processing of the order and transmission of all information required in
connection with the conclusion of the contract occurs via e-mail and is partially
automated. You must therefore ensure that the e-mail address you have provided
us
which is correct, that the receipt of e-mails is technically secured and, in particular, that
no spam-filters would prevent it.
§ 3 Custom Designed Goods
(1) You shall provide us with the appropriate information, texts or files required for the
custom design of the goods via the online ordering system or by e-mail at the latest
immediately after the conclusion of the contract. Our possible specifications regarding
file formats must be observed.
(2) You undertake not to transmit any data whose contents infringe the rights of third
parties (in particular copyright, naming rights and trademark rights) or violate existing
laws. You expressly release us from all claims of third parties asserted in this context.
This also applies to the costs of the legal representation required in this context.
(3) We do not check the transmitted data for correctness and therefore assume no
liability for errors.
§ 4 Right of Retention and Reservation of Title
(1) You may only exercise the right of retention insofar as it concerns claims from the
same contractual relationship.
(2) The goods shall remain our property until the purchase price has been paid in
full.
§ 5 Warranty
(1) The statutory warranty rights apply.
(2) As a Consumer, you are requested to check the item for completeness, obvious
defects and transport damage immediately upon delivery and to notify us and the carrier
of any complaints as quickly as possible. If you do not comply with this, this will have no
effect on your statutory warranty claims.
II. Customer Information
1. Identity of the Seller
AMZFE Global Ltd.
4035 Natasha Dr
Lafayette, CA 94549,
UNITED STATES
2. Information on the Execution of the Contract
The technical steps for the conclusion of the contract, the conclusion of the contract
itself and the possibilities for correction shall be carried out in accordance with the
provisions “Execution of the Contract” of our General Terms and Conditions (Part
I).
3. Language of the Contract and Contract Text Record
3.1 The language of the contract shall be English.
3.2 The complete text of the Contract shall not be stored by us. Before sending the
order, the contract data can be printed out using the browser’s print function or
electronically saved. After we receive the order, the order data, the legally
prescribed
information for distance selling contracts and the General Terms and Conditions will be
sent to you via email one more time.
4. Essential Characteristics of Goods or Services
The essential characteristics of the goods and/or services can be found in the
respective offer.
5. Prices and Payment Methods
5.1 The prices quoted in the respective offers as well as the shipping costs represent
total prices. They include all price components including all applicable taxes.
5.2 The shipping costs are not included in the purchase price. They can be viewed by
clicking on the respectively marked button on our website or found in the relevant offer;
they are displayed separately in the course of the ordering process and are to be borne
additionally by you, unless it has been agreed on a delivery free of shipping costs.
5.3 In the case of a delivery to countries outside the United S, additional costs for which
we are not responsible may be incurred, such as customs duties, taxes or money
transfer fees (bank transfer or exchange rate fees of financial institutions), which are to
be borne by you. Any costs incurred for the transfer of money shall also be borne by
you in cases where delivery is made to an US member state, but payment has been
made outside of the United States.
5.4 The payment methods available to you are indicated by the respectively marked
button on our website or can be found in the relevant offer.
5.5 Unless otherwise stated for the individual payment methods, the payment claims
from the concluded Contract are immediately due for payment.
6. Terms of Delivery
6.1 The terms of delivery, the delivery date and any existing delivery restrictions can be
found under the respectively marked button on our website or in the relevant offer.
6.2 Insofar as you are a consumer, it is regulated by law that the risk of accidental loss
and accidental deterioration of the goods sold during shipment shall not transfer to you
until the goods are handed over to you, irrespective of whether the shipment occurs
insured or uninsured. This does not apply if you have independently commissioned a
transport company not named by the Entrepreneur or another person appointed to carry
out the shipment.
